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Contact us

We’d love to hear from you, in any language.

Phone: 250-388-4728
Fax: 250-386-4395

Suite 102 — 808 Douglas Street

Victoria, BC, V8W 2B6 Canada


Book an appointment

Suite 102 — 808 Douglas Street

Victoria, BC, V8W 2B6 Canada

To request an appointment, please email your ICA worker or call 250-388-4728.

Please arrive a few minutes early and make your way to the waiting area on the 4th floor, across from the elevators. A staff member will meet you there at your appointment time.

Office Hours:

8:30 am - 4:30 pm, Monday to Friday

Reception Hours:

10:30 am - 2:30 pm, Monday to Friday

We are closed on weekends and statutory holidays.

A waiting area with five blue chairs in front of a white wall with a sign.

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Accessibility information

Our office is accessible to people using mobility devices. If you're unable to use the front stairs, please use the accessibility lift to the right of the front entrance. If you require additional accessibility support, please contact your ICA worker.

Entrance to the Inter-Cultural Association building with brick facade and stairs.

1. Self-serve lift

Locate the self-serve accessibility lift entrance to the right of the front stairs. Use the buzzer or doorbell at any time if you need assistance.

Door buzzer and up/down button on a brick wall next to a door with accessibility information.

2. Up/down button

There is an up/down button beside the door handle, to bring the lift to the ground floor if needed.

Entrance to a building with brick facade, open door, and stairs.

3. Open the door & enter

Open the door, enter the lift, and use the up/down button to travel to your floor.

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