Support for your team and for yourself
Practical services for organizations and people
We work with employers, schools, healthcare providers, non-profits, and public organizations across Greater Victoria. Whether you need an interpreter for an appointment, workplace training for your team, or support with equity and inclusion initiatives, you'll find practical services and resources here.
Tools for equity services
Looking to build a more inclusive workplace? We work with employers, non-profits, schools, healthcare providers, and public organizations across Greater Victoria to strengthen workplace culture, improve equity practices, and better serve diverse communities. Our services include workplace training, equity assessments, consulting, and interpretation services.


Interpretation services
Your clients deserve to fully understand the information you provide. ICA can help. We provide professional interpreters in more than twenty languages so that clinics, law offices, schools, non-profits, and public agencies across Greater Victoria can serve newcomers properly.
To request interpretation services, please fill out the request form at least 10 business days in advance.
Languages Available: Albanian, Amharic, Arabic, Dari, Farsi, French, Japanese, Korean, mandarin, Pashto, Punjabi, Russian, Somali, Spanish, Tagalog, Thai, Tigrinya, Turkin, Ukrainian, Vietnamese
Mental Health Services
Settling in a new country can take an emotional toll. Through the BC Safe Haven Program, ICA offers free, confidential counselling with a registered clinical counsellor for refugee claimants, refugees, and CUAET visa holders. Clients can get support with stress, sadness, anxiety, and other emotional challenges in a safe, welcoming space.

Resource library
Discover resources for newcomers and the people who support them, covering just about everything a first few years in Canada throws at you.
Stay connected
Sign up for our newsletter to receive the latest updates.