ICA Leadership Team
Lorem ipsum
Winnie Lee
Director of Operations
Winnie Lee
Director of Operations
Has been part of ICA since 1997, beginning in frontline client services before moving into program and operational leadership. Winnie's long history with the organization gives her a practical understanding of the people, programs and systems that help newcomers feel welcomed and supported.
Alkarim Versi
Director of Finance
Alkarim Versi
Director of Finance
Brings more than 20 years of financial and organizational leadership across Canada and international non-profit settings. At ICA, he oversees operating and capital budgets of more than $11 million and advises the CEO and Board on forecasting, risk, funding agreements and long-term sustainability.
Meghan Mergaert
Director of Impact and Innovation
Meghan Mergaert
Director of Impact and Innovation
Has spent more than 20 years working alongside immigrant and refugee communities in Victoria. With a background in community development and a love of systems thinking, Meghan brings curiosity and creativity to the way ICA learns, measures its impact and designs stronger services.
Tricia Khan
Director of Development and Communications
Tricia Khan
Director of Development and Communications
Brings more than 20 years of experience in fundraising, communications and program development across Canada and internationally. She helps connect ICA's mission and impact with donors, partners, media and the wider community.
Associate Directors
Todd Kitzler
Associate Director of Adult Learning
Todd Kitzler
Associate Director of Adult Learning
Started teaching EAL overseas in 1986 and has been at ICA since 1993.
Nahla AlSayah
Associate Director of Client Experiences
Nahla AlSayah
Associate Director of Client Experiences
Joined ICA in 2019 through the Resettlement Assistance Program and now leads work to strengthen the experience of people who turn to ICA for support. Nahla brings personal insight, warmth and a deep commitment to creating services where every person feels respected, understood and included.
Florentien Verhage
Associate Director of Employer and Community Partnerships
Florentien Verhage
Associate Director of Employer and Community Partnerships
Brings people together to turn community ideas into practical action. Florentien leads ICA's work with employers and community partners, drawing on research, conversation and collaboration to create better opportunities for newcomers and a stronger sense of belonging across Greater Victoria.
Managers
Fanny Ngom
Immigrant and Refugee Services Manager
Fanny Ngom
Immigrant and Refugee Services Manager
Brings more than 10 years of frontline social work experience and her own perspective as an immigrant to the leadership of ICA's immigrant and refugee services. Fanny understands how important it is for people to feel heard, and she helps teams provide practical, responsive support through every stage of settling into a new community.
Billie Tes
Manager, Employee Engagement and Equity
Billie Tes
Manager, Employee Engagement and Equity
Is a second-generation Canadian whose lived experience and professional practice shape her approach to workplace equity. Billie helps organizations move beyond good intentions by creating practical, participatory learning that builds cultural intelligence, psychological safety and lasting change.
Karen Gomes
Finance Manager
Karen Gomes
Finance Manager
First came to ICA as a client in 2019 and later joined the finance team, where she now manages the organization's day-to-day financial operations. As a CPA candidate, Karen continues to build her expertise while bringing a personal understanding of ICA's services, systems and impact.
Not sure where to start?
Call us, drop in, or send a message, in any language. We are here to help.